Can I use my FedEx or UPS account number when I place a web order?

  Yes. Please include your account number in the ‘Special Instructions’ field and we will bill the freight charges to your account. The ‘Special Instructions’ field is found on the ‘Shipping Method’ screen of the checkout process.  

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Can Sealevel modify an existing product or design a new custom product?

  Absolutely. In fact, modifications and customizations are a significant part of our business. We have provided modified and customized products for projects involving NASA, Department of Defense, IBM, Raytheon, and numerous others. Our capabilities span the spectrum from simple oscillator or UART swaps to complex industrial computer designs. Following are two examples of our […]

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How do I contact Sealevel Systems?

  Telephone Switchboard Operator: 864.843.4343 Fax Main fax: 864.843.3067 E-mail Sales: sales@sealevel.com Technical Support: support@sealevel.com Mailing Address Sealevel Systems, Inc PO Box 830 Liberty, SC 29657 USA Physical Shipping Address Sealevel Systems, Inc 2779 Greenville Highway Liberty, SC 29657 USA Visit the Contact section of our website for sales reps by region, key contacts in […]

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How long is the warranty on Sealevel products?

  We honor a lifetime warranty on all Sealevel-manufactured I/O products. It’s simple: we’re proud of our products and we value our customers. To us, that settles the issue; we’ll stand behind our quality and our customers. . . for a lifetime. Learn more about our Lifetime Warranty.

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What are office hours and holiday schedules for Sealevel Systems?

  Normal Office Hours Monday through Friday, 8:00AM to 6:00PM US Eastern Time. Sealevel observes the following US holidays and is typically closed for business on these days: Holiday Date New Years Day January 1st Good Friday Friday before Easter Sunday Memorial Day Last Monday in May Independence Day July 4th Labor Day First Monday […]

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What is Automated Optical Inspection (AOI) and how does it improve Sealevel product quality?

  Automated Optical Inspection (AOI) is an inspection technology used in the printed circuit board manufacturing process. AOI equipment is positioned near the end of the assembly line and one or more cameras scan for various defects that can occur during the manufacturing process. The AOI system used by Sealevel contains multiple high-resolution cameras and […]

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What is the correct procedure for installing a Sealevel product?

  Always install the software before the hardware. Refer to the product manual to determine the correct hardware installation procedures. You will find product manuals for standard products on our Manuals and Documentation Support page.

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