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TECHNICAL SUPPORT
When you purchase a product from Sealevel, you also are purchasing access to the best customer support in the business. Our knowledgeable application engineers are available Monday-Friday from 8am to 5pm EST to answer all your serial or digital I/O questions.
Call us at 864.843.4343, or if you prefer, email your question to us at support@sealevel.com. Our promise to you is friendly, dependable support delivered in a timely manner.
Comprehensive Software Solutions and Support
Our full array of hardware is backed by powerful software that makes implementation easy. Each Sealevel product ships with a comprehensive software suite providing drivers, setup files, samples, and application notes. Most popular operating systems are supported including Windows 95/98/ME/NT/2000/XP, QNX, and Linux. For help installing serial products, diagnostic software is supplied such as loopback tests, bit error rate testing (BERT), and throughput monitoring. All of Sealevel’s digital I/O products are now supported through our OPC driver, making connection to a variety of third-party software packages simple.
Long-Term Availability
Sealevel is committed to providing our long-term availability of all of our products. In fact we still produce a variety of boards that date back to the 1980s. We work closely with our vendors to insure component availability and in instances that a component becomes obsolete we strive to design a “form, fit, and function” replacement that works transparently to the customer. |
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 Sealevel's commitment to providing the best in I/O solutions is reflected in the Lifetime Warranty that is standard on all Sealevel Systems manufactured I/O products and accessories.
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