Applications Engineer

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Overview

Sealevel Systems, Inc. is a mature communications hardware manufacturer, providing serial and digital interface solutions and industrial computers to worldwide customers since 1986. The company is experiencing growth and is seeking an Applications Engineer to support its line of standard and custom I/O products, with a focus on our exciting new IoT technology. Our work is very hardware focused and technically engaging. You will be involved with helping to design and implement custom user experiences in our Cloud platform as well as assist customers with application specific setup of their IoT devices.

The successful candidate will be an integral part of our staff which develops Asynchronous and Synchronous serial communication hardware, Industrial Computers, Analog and Digital IO hardware, and related systems for a wide range of customers, working independently and as part of small development teams.

Our engineers usually work on two or more projects at once and are responsible for all relevant software artifacts, including requirements and design documentation.  As many of our tasks are short-term, engineers are continually exposed to new technologies and have opportunities to expand into other areas of interest.

Reporting Relationship
The position will report to the Sr. VP Sales

Compensation
The objective of the compensation structure is to attract an individual who is detail oriented and is interested in a challenging opportunity with a growing company.

  • Base Salary – Commensurate with experience and earnings history

Competencies
The person we are seeking will:

  • Have demonstrated presentation skills
  • Be organized and detail oriented
  • Be comfortable and able to operate in a rapidly growing environment
  • Be able to react to changes and handle requests from different sources (multi-task)
  • Strong computer hardware/operating systems troubleshooting skills, including Linux, is required
  • Excellent written and oral communication skills
  • Proven ability to work effectively both independently and as part of a team
  • Have the flexibility to adapt to business conditions to achieve corporate goals and meet customer demand
  • Possess the ability to interact with other departments within the organization, to ensure that internal customer demands are met
  • Be able to take a high-level goal and break it down into measurable results
  • Be driven and results-oriented with a positive outlook
  • Have strong problem-solving skills
  • Strong technical background
  • Interest in collaborative environments and software development methodology and process

Objectives & Responsibilities

We are seeking an Applications Engineer to assist with the following:

  • Demonstrate Sealevel Cloud platform and IoT hardware to potential customers
  • Develop custom user experiences on the Sealevel Cloud platform
  • Consult with customers in the setup and maintenance of IoT devices
  • Testing of new hardware and software solutions for performance and stability
  • Onboarding of new customers by configuring the new user experiences within our proprietary system
  • Conduct customer support for all products to diagnose and resolve any customer issues in the field
  • Assist customers and potential customers with problems involving the use of company products and services and recommend suitable solutions according to their needs
  • Provide technical assistance to sales, strategy, customer requirements, and how to make it work
  • Create an event record in the company’s CRM database and Case Tracker database
  • And various other assignments as needed

Previous Experience

  • Bachelor’s degree in engineering or equivalent work experience in related field
  • Experience with JavaScript, Handlebar and JSON
  • Proficiency in Linux and Windows OS
  • US Citizenship or green card holder

Preferred

  • Embedded software development in C/C++
  • Experience designing various serial bus and control interfaces
  • Network – Ethernet/Routing, Wi-Fi network configuration and skills
  • Experience with REST API, SDLC, C#, MS SQL and .Net and Visual Studio

Bonus Skills Desired

  • Graphic arts (Adobe Illustrator) capability for occasional artwork for website or for customer graphics

Benefits

Sealevel offers an array of employee benefits to address our employees’ health and wellness needs, long-term savings goals, and much more.

Health and Well Being

  • Medical
  • Dental
  • Vision
  • Long-Term Disability

Financial Security

  • Matched 401k
  • Flex Spending
  • Credit Union Membership

Work-life Balance

  • 3 Weeks PTO to Start
  • 10 Holidays (Including your birthday!)
  • Corporate Sponsored Events

Sealevel Systems is conveniently located in Liberty, SC, a short drive from Greenville and Clemson. Our 45,000 square foot facility sits on almost twenty acres of land. The Company offers a comprehensive benefits package, competitive salary, and is an Equal Opportunity/Affirmative Action Employer. Interested candidates should forward a resume with cover letter to:

Sealevel Systems, Inc
Attn: Human Resources
PO Box 830
Liberty, SC 29657
Fax: (864) 843-3067
E-mail: hr@sealevel.com