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How to fix "crazy mouse" syndrome with USB serial adapters
Reference Number: AA-00487 Views: 33973 Created: 02/28/2011 06:59 pm Last Updated: 03/04/2011 06:26 pm 100 Rating/ 11 Voters

This condition is potentially encountered in Microsoft Windows when connecting a serial GPS device to a serial port. It is caused when the NMEA 0183 GPS serial data is misinterpreted as mouse data by the serial port enumerator (serenum.sys), resulting in erratic mouse cursor activity. The following steps will cure the "crazy mouse" syndrome with Sealevel USB to serial adapters. The instructions were tested in Windows 7 and can be adapted for Windows Vista or XP operating systems.

    Unplug or Disable the Serial GPS Device

  1. To gain control of the mouse, first make sure that the attached NMEA data source (e.g., GPS, AIS, Sonar) is either powered off or unplugged from the serial port on the USB serial adapter.
  2. Keep the USB to serial adapter connected to the USB port.

  3. Locate the USB Serial COM Port in Windows Device Manager

  4. Click on the Start menu.
  5. Right click on 'Computer' ('My Computer' in Windows XP).
  6. In the fly-out menu, left click 'Manage', as shown.

  7. In the 'Computer Management' window, left click on Device Manager.
  8. In the right pane, expand the ‘Ports (COM & LPT)’ section by clicking on the triangle ('+' symbol in Windows XP), as shown.
  9. Under 'Ports (COM & LPT)', double click on the USB serial device entry to bring up the Device Properties dialog box. Sealevel devices will be labeled 'SeaLINK' or 'SeaPORT'.

  10. Disable the Serial Port Enumerator (Serenum.sys)

  11. In the Device Properties window, click the 'Port Settings' tab.
  12. Then click the 'Advanced' button, as shown, to open the Advanced Settings window.

  13. In the Advanced Settings window, locate the Miscellaneous Options section and uncheck the box for 'Serial Enumerator', as shown. This will prevent serenum.sys from being associated with this COM port.

  14. Click the OK button to confirm your changes.
  15. Click the OK button to close the Device Properties window.
  16. Close the Computer Management window by clicking the 'X' in the top-right corner.

Contact our technical support department if you continue to experience symptoms of "crazy mouse" syndrome.

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