Sealevel Systems, Inc. respects your privacy. We will only collect, store and use your personal information to enhance our business relationship with you and make the use of our products and services easier and more efficient. The personal information we collect is used to process your on-line purchases; provide customer service and support; and share product, service and company news / offerings with you. We do not sell your personal information. Our goal is to ensure the highest levels of security and confidentiality. Click here to be globally removed from all future Sealevel mailings.
How Is Your Information Protected?
Your transmission of technical or financial information to us is secured through encryption. Likewise, all order forms or requests for quotes submitted through the Site, and billing information and account status information accessible through the Site, are secured via encryption.
While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use our Site, you do so at your own risk.
Links To Other Web Sites
Sealevel’s Web site may contain links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other Web sites. If you decide to visit any linked site, you will leave this Site and will visit the linked site at your own risk.
Most orders are shipped the same day (if order placed by 2:00pm EST). Lead time on shipments can range from stock to six weeks depending on quantity. A variety of shipping methods can be requested. UPS Ground insured is the standard method of shipment while UPS 3 day, 2 day or overnight, and FedEx Economy, Standard or priority can also be specified. Saturday delivery is available by both UPS and FedEx. All shipments are FOB Liberty, SC.
100% Customer Satisfaction
If you are not completely satisfied with your products you may return them for a full refund, exchange or credit within 30 days of original purchase. Returns after 30 days are at the discretion of Sealevel and will incur a restocking fee. Sealevel Systems will not accept returns under the following conditions:
- Modified products (factory or user modified)
- Damaged products due to use negligence, misuse, modification, accident, or disaster.
- Large volume or custom order situations. Sealevel Systems assumes that you have evaluated the products for suitability.
Any and all products returned to Sealevel Systems for any reason must be accompanied by a Return Material Authorization (RMA) Number. To obtain this number please call (864) 843-4343 and request an RMA number. You may be advised to speak to a technician to verify that an RMA is required. Please have the following information on hand when requesting your RMA number:
- Part number of the product
- Reason for the return
- Name and phone number of the person requesting the RMA