Scalability with COM Express for Desktop Dispatch Consoles

Overview

The leading dispatch console provider creates solutions that are deployed worldwide for government installations, field operations, and public safety applications. These dispatch consoles are used for emergency call-taking, fire station alerting, guard post communications, and other mission-critical information sharing.

The company contracted Sealevel to build the next generation of workstations with a new design to replace their traditional, permanent workstations and provide an efficient, convenient, portable dispatch console.

Sealevel successfully delivered the next generation of the desktop dispatch console and integrated a series of improvements.

The Solution

Sealevel architected a custom COM Express design solution to meet the system requirements and allow for increased scalability and long-term availability. By pairing an off-the-shelf computer module with an application-specific carrier board, Sealevel was able to deliver the precise I/O mix and performance desired – quickly and cost-effectively.

Sealevel successfully delivered the next generation of the desktop dispatch console and integrated a series of improvements:

  • Second speaker
  • Higher-resolution LCD display
  • Improved MIC design
  • Improved audio output
  • Reduced noise
  • Improved, simplified manufacturing
  • Cost reduction

The finished system features:

  • COM Express Architecture
  • ATOM E3845 Quad-Core Processor
  • Full touchscreen and mobile user-friendly platform
  • Multiple speakers, noise reduction, and improved MIC and audio output