Telephone Switchboard Operator: 864.843.4343 Fax Main fax: 864.843.3067 E-mail Sales: sales@sealevel.com Technical Support: support@sealevel.com Mailing Address Sealevel Systems, Inc PO Box 830 Liberty, SC 29657 USA Physical Shipping Address Sealevel Systems,…

Normal Office Hours Monday through Friday, 8:00AM to 6:00PM US Eastern Time. Sealevel observes the following US holidays and is typically closed for business on these days: Holiday Date New Years Day January 1st Good Friday Friday before Easter Sunday Memorial…

A CD containing the manual is included in your product shipment. The manual on the CD is in PDF format; you will need Adobe Acrobat to view the file. You also have two navigation options for downloading a manual from our website: 1. Navigate to the product…

A CD containing the software is included in your product shipment. Following is a list of the software to use based on product type. Windows Linux Use With These Product Types SeaCOM SeaCOM Asynchronous serial products (excluding Ethernet serial servers)…

A lifetime on all Sealevel manufactured I/O products. It's very simple: we're proud of our products and we value our customers. To us, that settles the issue; we'll stand behind our quality and our customers ... for a lifetime. Learn more about our Lifetime…

The first step is to request an RMA (Return Merchandise Authorization) number. Call our main switchboard at 864.843.4343 and tell the receptionist that you have a product in need of repair. You will be transferred directly to a Technical Support Specialist…

Always install the software before the hardware. Refer to the product manual to determine the correct hardware installation procedures.

Absolutely. In fact, modifications and customizations are a significant part of our business. We have provided modified and customized products for projects involving NASA, Department of Defense, IBM, Raytheon, and numerous others. Our capabilities span the…

It is very likely that we still offer the product as a limited support item. Call your Sales Rep at 864.843.4343 or email sales@sealevel.com.

Part numbers are typically four digits and can be found in the silk screen on board-level products or on the label on the underside of product enclosures. Additionally, Sealevel makes modifications to products used in specialized applications. Modified products…